COO Guide
Workflow Automation 10 min read Updated May 2026

How COOs Should Evaluate Automation Before Buying AI Tools

The real question isn't whether AI can automate your workflows—it's whether your workflows are ready to be automated. Here's the COO framework for evaluating automation readiness before you sign a contract.

Automation

Workflow Readiness Score

Operational Friction
High
Exception Handling
Med
Adoption Score
62%
Automation ROI Potential
3.2x avg